Order Status

Track your order.

Enter your order number and email to see the latest status. We send tracking links automatically as soon as your package ships.

Order Lookup

Enter your details below — we'll respond with your real-time status within 2 hours, Monday through Sunday.

What happens after I order?

  1. Order received - confirmation email sent within minutes.
  2. Processing - your bag is picked, packed, and quality-checked (1-2 business days).
  3. Shipped - tracking link emailed automatically. Free shipping on every Auto-Refill.
  4. Delivered - typically 3-5 business days after shipping (US), 5-10 days international.

Can't find your order?

Check your inbox for an order confirmation from office@myotide.com. If it's missing, check your spam folder or contact our support team.